9
Business Model Examples For Social Enterprises
A business
model is a structure, design or framework that a business
follows to bring value to its customers and clients. However, there are at
least three measures of the success of a business model—its ability to generate
profit for its owners, its ability to generate positive change in the
world, and its ability to achieve a balance of
profit and positive change. The first approach applies to traditional
for-profit companies; the second approach applies to traditional charities; and
the third approach (a balance between profit and positive change) applies to
social enterprises.
Given
the definition above, a social business model is a structure, design or
framework that a social business follows in order to bring about a positive
change while maintaining healthy financial returns. Yet despite
sharing this basic framework, social entrepreneurs have a wide
spectrum of viable social business models to choose from.
To
help shed light on that spectrum, in 2012 Wolfgang Grassi (aka W.
Grassi) identified nine types of social business models. He began his
analysis with three factors guiding any social business: the mission, the type
of integration, and the target population. He then explored the way in which
these three factors intersected with the three traditional categories of
business (for-profit, not-for-profit and hybrids) to generate the nine specific
types of social business models that any social enterprise could adopt.
Let’s
have a look at them:
1. The Entrepreneur Support Model
This
model of social enterprise (SE) sells business support services directly to the
entrepreneurs in its target population. In other words, this type of SE helps
entrepreneurs get their businesses off the ground. Support can come in the form
of consulting services, training, microfinancing or technical support.
Organizations that belong to this category may include economic development
organizations, business development service organizations and microfinancers
2. The Market Intermediary Model
This
type of SE generally helps their clients by marketing or selling
their clients’ products or services for them. For example, an organization that
helps struggling small farmers by marketing and to sell their crops for them
would belong to this category.
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3. The Employment Model
This
type of SE provides their clients with job opportunities and job training.
Revenue generated by those jobs pays for the SEs expenses and flows back into
the services provided for those in need. Many youth and disabilities
organizations adopt this model.
4. The Fee-for-Service Model
The
fee-for-service model is one of the most commonly adopted SE business models.
The SE charges the customer directly for the socially beneficial services it
provides. Many hospitals, schools, museums and membership organizations use the
fee-for-service model to a greater or less degree.
5. The Low-income Client Model
SEs
in this category generally offer social services directly (as in the
fee-for-service model) while focusing on low-income clients. Hospitals and
healthcare programs that offer their healthcare services to low-income patients
often adopt this model.
6. The Cooperative Model
This
is one of the most widely recognized categories of SE. The cooperative is
generally a fee-based membership organization that provides member services to
a group that shares a common need or goal. The cooperative is owned and
operated by its members, who both run the cooperative and receive the benefits
of its success. Two of the most well-known types of cooperative include credit
unions and employee-owned businesses (“co-ops”).
7. The Market Linkage Model
SEs
that serve as brokers for their clients often adopt this model. These SEs focus
on building relationships and otherwise connecting their clients with markets
for their clients’ products and services. However, unlike SEs adopting the
market intermediary model,
these SEs generally do not market or sell their clients’ products and services
for them. Many trade associations adopt the market linkage model.
8. The Service Subsidization Model
This
type of SE funds social programs by selling products or services in the
marketplace. Service subsidization is one of the most common SE models, as
almost any SE can adopt it. In contrast to organizational support SEs (see
below), service subsidization SEs integrate their internal business with
external social programs. For example, a law firm may use the revenue generated
from the firm’s regular law practice to fund a social program that provides
free law services to those in need. The firm may run the program out of their
own offices and may provide the free law services themselves.
9. The Organizational Support Model
This
type of SE, like a service subsidization organization, sells products or
services to fund social programs. However, the social programs they fund are
part of a separate, parent organization. In other words, an organizational
support SE raises funds for a parent non-profit that, in turn, runs the social
programs the SE wishes to support.
Although
most social enterprises may fall naturally into one of W. Grassi’s nine
categories above, there is always room for new and combined models to emerge.
If your social enterprise cannot achieve its goals through one of these
business models, you may choose to explore entirely new ones.
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